Privacy Policy

At Tier1 Luxury Rentals, accessible at www.tier1luxuryrentals.com, we value the privacy of our visitors and prioritize the protection of their personal information. This Privacy Policy outlines the types of information collected and recorded by Tier1 Luxury Rentals and how we utilize it. This Privacy Policy describes how Tier1 Luxury Rentals ("Tier1," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, interact with our services, or communicate with us. By accessing or using our services, you agree to the terms of this Privacy Policy.  If you have any questions or require further clarification about our Privacy Policy, please don't hesitate to contact us. 

1. Consent

By utilizing our website, you consent to our Privacy Policy and agree to its terms. For our Terms and Conditions, please visit our Terms and Conditions page.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: such as your name, email address, phone number, and postal address.
• Identification Information: such as government-issued IDs or driver's license numbers.
• Payment Information: such as credit card details or other payment methods.
• Reservation Details: such as booking dates, rental preferences, and special requests.
• Usage Information: such as browsing activity, interactions with our website, and preferences.
• Communication Information: such as correspondence with our customer service team.

The personal information we collect and the reasons for collecting it will be transparent to you at the point of data collection. Additional information may be received if you contact us directly, including your name, email address, phone number, message contents, attachments, and any other details you provide. 

3. How We Use Your Information

We may use your personal information for the following purposes:

• Providing Services: to process reservations, fulfill rental agreements, and deliver exceptional customer service.
• Personalization: to tailor our services and offers to your preferences and interests.
• Communication: to send important updates, confirmations, and marketing communications.
• Improvements: to analyze usage patterns, assess the effectiveness of our services, and enhance user experience.
• Compliance: to comply with legal obligations and enforce our policies.
• Developing new products, services, features, and functionality.
• Detecting and preventing fraudulent activities.

4. Information Sharing

We may share your personal information with the following parties:

• Service Providers: such as payment processors, IT service providers, and marketing partners, who assist us in delivering our services.
• Business Partners: such as affiliates or third-party vendors, to provide complementary services or offers.
• Legal Authorities: when required by law or to protect our rights, property, or safety, or that of others.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

Log Files

Tier1 Luxury Rentals follows standard procedures for using log files. These files log visitors when they access our website. Log file information includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This data is used for analyzing trends, administering the site, tracking user movement, and gathering demographic information, without personally identifying individuals.

Cookies and Web Beacons

Like many other websites, Tier1 Luxury Rentals uses cookies to enhance user experience by storing preferences and tracking visitor interactions. These cookies may store information such as visitor preferences and pages visited. Cookies help optimize user experience by customizing webpage content based on browser type and other user-specific information.

Advertising Partners Privacy Policies

Consult the Privacy Policies of our advertising partners for information about their privacy practices. Third-party advertisers or websites may use cookies, JavaScript, or web beacons in their advertisements and links, receiving your IP address for campaign effectiveness measurement and personalized content delivery. Tier1 Luxury Rentals has no control over these cookies used by third-party advertisers.

Third Party Privacy Policies

Tier1 Luxury Rentals's Privacy Policy does not apply to other advertisers or websites. Refer to the Privacy Policies of third-party ad servers for detailed information on their practices and opt-out instructions. Cookie management instructions for specific web browsers can be found on the respective browser websites.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the right to:

• Access and rectify your personal information.
• Object to the processing of your personal information.
• Request the deletion of your personal information, subject to legal requirements.
• Withdraw consent for processing your personal information, where applicable.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California consumers have the right to request disclosure, deletion, or non-sale of personal data. To exercise these rights or for further inquiries, please contact us.

GDPR Data Protection Rights

Under the General Data Protection Regulation (GDPR), users have rights to access, rectify, erase, restrict processing, object to processing, and data portability. Requests for these rights can be made by contacting us.

8. Children's Privacy

Our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from minors.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.